INFORMATION FOR RAILWAY STAFF
Real time integrated alert board
View all journeys relevant to your line or station.
Real time integrated alerts board.
View journey progression and real-time locations of trains. Keep up to date with real time data and messages.
User friendly interface with integrated messages from Darwin, TD, TRUST, Tyrell, staff email and other sources of data. Constantly even when industry servers are down (thanks to our backup data sources).
Colour coded disruption messages and delay information (customisable).
View passenger numbers at platform in real-time, when integrated with LJMU’s passenger count sensors.
2-way communication mechanism
Raise incidents and assistance from platform level.
Communicate with control and various other station across the network.
Comment on current incidents.
Log incident records for future references and search historical records.
Real time integrated assistance board
View assistance requests relevant to the selected journey.
Digitally register assistance to journeys.
Alert system to notify staff of incoming assistance.
Fully customisable interface
Switch between light and dark themes.
Two different versions for control rooms and station staff.
Tailor adhoc features to suit the needs of TOCs and rail partners (e.g ticketless and I-Witness).
Overview of Features
2-way communication mechanism
IRIS enables Station Staff, Control Centre and Managers to communicate on any issue related to Journeys, via the app, the incidents can be Darwin initiated or incidents raised by a team member, incident conversations are linked to Journeys, therefore ensuring the correct information can be given to customers
Passenger Assistance Request
IRIS can be used to manage Passenger assistance requests from station to station, the request is linked to the actually journey the passenger is taking and the alighting station is alerted when the passengers journey is due at their station.
Fully Customisable Interface
Users can control how they see the app, by selecting the customisable feature to suit there preference and device. Option are available for a dark and light view, larger text and additional Colour Blind support.
The app has been designed with selected colours and symbols to support any staff with visual impairments.
Data Security
The app has been designed with 3 levels of security, Management, Control Centre and Staff, this ensures that management control the app and manage the data, so data cannot be removed by staff error.
The management security level also control staff access to the system.
Integrated Passenger Counts
Utilising station or platform level People Counters, the app displays the number of people currently on a platform in real-time.
Real time integrated alert board
View all journeys relevant to your line or station.
User friendly interface with integrated messages from Darwin, TD, TRUST, Tyrell, staff email and other sources of data. Constantly even when industry servers are down (thanks to our backup data sources).
Colour coded disruption messages and delay information (customisable)
View passenger numbers at platform in real-time, when integrated with LJMU’s passenger count sensors.
View assistance requests relevant to the selected journey.
Digitally register assistance to journeys.
Alert system to notify staff of incoming assistance.
Real time integrated Incident board
View incidents even if the journey has ended, IRIS incident management allows incidents to be monitored by staff and communicated on across the TOC
Try IRIS
Feel free to try the demo version. This demo version offers a small glimpse of the power of IRIS.
If you get stuck, click on the screen for hints and it will highlight where to click next.
This demo only features a few small features. If you are interested in trying the system, please contact us using the form below.